How can we help?
How much does ATAIX charge in trading fees?
How do I start trading?
What is ATAIX?
What is cryptocurrency?
What is blockchain?
I don’t know much about crypto, but want to begin trading.
Will I be taxed on my cryptocurrency gains?
How do I sign up for an ATAIX account?
What do I need for fiat-to-crypto verification?
How do I withdraw Euros?
Deposits and Withdrawals
How do I deposit Bitcoin?
How do I withdraw Bitcoin?
How do I deposit a coin only with wallet address?
Depositing Coins Using Address and Message
How do I withdraw a coin with only an address?
Withdrawing Coins Using Address and Message
How do I do a card transfer?
How do I do a wire transfer?
How do I deposit Euros?
How do I deposit via Skrill?
How do I deposit via Neteller?
How do I withdraw using Skrill?
How do I withdraw using Neteller?
How do I withdraw through a wire transfer?
What do the withdrawal statuses mean?
How do I deposit Stellar?
How long a withdrawal takes in order to get processed?
How do I withdraw Stellar?
Coins and Tokens
How do I get my coin listed?
Can I trade unlisted coin?
What is an altcoin?
What is mining?
What is a cryptocurrency wallet?
How do I make large volume trades?
How do I buy a coin/token?
How do I sell a coin/token?
How do I use a promo code?
Why do I need to use ATAIX Transfer?
What kind of currencies can I transfer?
Is ATAIX Transfer available worldwide?
Are there any fees to use ATAIX Transfer?
Are there any limits on how much I can transfer?
Do I need an ATAIX account to be able to transfer crypto?
Why do I need to enter an email address?
How can I reverse a transfer?
What are the reasons to exchange crypto?
Is ATAIX Exchange available worldwide?
Who is eligible to exchange cryptocurrencies?
Do I need an account in order to exchange a coin?
Are there any limits to the trade amounts?
Do you need to have an ATAIX wallet to exchange a coin?
Legal and Security
I forgot my email address, how can I recover it?
I forgot my password, how can I recover it?
What is 2 factor authentication?
What types of verification do we have?
How safe is ATAIX?
What happens to 2FA if I lose my phone?
Other Services and Inquiries
What is OTC trading?
How does an IEO work?
What if I have a specific problem on my account or my problem isn’t addressed in the FAQ?
When do I get paid for Affiliate Program?
Are my earnings limited?
Where can I see all my Affiliate earnings?
What are the requirements to be an ATAIX Affiliate?
What kind of affiliate tools do you provide?
How does the custom affiliate deal work?
When do I get paid for Referral Program?
Where can I see all my referral earnings?
Where can I find my referral link and how do I use it?
How do I know my referral was confirmed?
What are the requirements of my referral?
Are my earnings limited?
Earnings are unlimited for all ATAIX affiliates.
Still have questions?