How can we help?

Frequently asked questions

How do I start trading?

To start trading, open an account with ATAIX. It’s quick, easy, and most importantly, completely free to sign up with us. Once you complete the verification process, you can add crypto or fiat currency to your account and start trading!

What is ATAIX?

ATAIX is a centralized cryptocurrency trading and digital asset exchange platform. Our platform supports both crypto-to-crypto and fiat-to-crypto conversion and charges a miniscule trading fee on each transaction. ATAIX is an exchange service provider, and does not trade on it’s own, therefore there is no financial exposure risk.

How do I get my coin listed?

If you don’t see your coin listed on ATAIX, you may apply directly to us to get it listed. Since the opinion of our users is taken into account when considering what coins to list, you may also apply to get your coin listed on our voting list, where users can vote for the next coin they wish to see on our platform.

How safe is ATAIX?

ATAIX takes safety very seriously. We make sure to adhere to EU laws and regulations to ensure user security. Cryptocurrencies ensure privacy and security by their nature, and we on our end do everything to make sure trading them is just as secure.

How do I make large volume trades?

We take large volume OTC trades very seriously, and provide specialists that can deal with OTC traders individually to ensure a safe, convenient, and successful trading experience. Contact us directly with OTC inquiries and we will be more than happy to help you out.

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