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Frequently asked questions

How do I deposit Bitcoin?

Once you’ve signed up for an account on ATAIX, click on “Wallet” at the top of the screen. This will bring up the list of coins you can deposit and withdraw on ATAIX. Click on “Bitcoin.” This will take you to a new page where you can see all the details about how much BTC you have deposited or reserved on ATAIX. On this page, click the “Deposit” button at the top right. Once the deposit sidebar opens up, you will see the deposit address. Go to your BTC wallet and copy and paste this address to deposit the desired amount of BTC. Alternatively, you can scan the QR code shown in the "Deposit" sidebar above the deposit address from your wallet instead of copying and pasting the address.

How do I deposit Ethereum?

Once you’ve signed up for an account on ATAIX, click on “Wallet” at the top of the screen. This will bring up the list of coins you can deposit and withdraw on ATAIX. Click on “Ethereum.” This will take you to a new page where you can see all the details about how much ETH you have deposited or reserved on ATAIX. On this page, click the “Deposit” button at the top right. Once the deposit sidebar opens up, you will see the deposit address. Go to your ETH wallet and copy and paste this address to deposit the desired amount of ETH. Alternatively, you can scan the QR code shown in the "Deposit" sidebar above the deposit address from your wallet instead of copying and pasting the address.

How do I deposit Cardano?

Once you’ve signed up for an account on ATAIX, click on “Wallet” at the top of the screen. This will bring up the list of coins you can deposit and withdraw on ATAIX. Click on “Cardano.” This will take you to a new page where you can see all the details about how much ADA you have deposited or reserved on ATAIX. On this page, click the “Deposit” button at the top right. Once the deposit sidebar opens up, you will see the deposit address. Go to your ADA wallet and copy and paste this address to deposit the desired amount of ADA. Alternatively, you can scan the QR code shown in the "Deposit" sidebar above the deposit address from your wallet instead of copying and pasting the address.

How do I deposit Stellar?

Once you’ve signed up for an account on ATAIX, click on “Wallet” at the top of the screen. This will bring up the list of coins you can deposit and withdraw on ATAIX. Click on “Stellar.” This will take you to a new page where you can see all the details about how much XLM you have deposited or reserved on ATAIX. On this page, click the “Deposit” button at the top right. Once the deposit sidebar opens up, you will see the deposit address and destination tag. Go to your XLM wallet and copy and paste this address and destination tag to deposit the desired amount of XLM. Alternatively, you can scan the QR code shown in the "Deposit" sidebar above the deposit address from your wallet instead of copying and pasting the address.

How do I deposit Ripple?

Once you’ve signed up for an account on ATAIX, click on “Wallet” at the top of the screen. This will bring up the list of coins you can deposit and withdraw on ATAIX. Click on “Ripple.” This will take you to a new page where you can see all the details about how much XRP you have deposited or reserved on ATAIX. On this page, click the “Deposit” button at the top right. Once the deposit sidebar opens up, you will see the deposit address and destination tag. Go to your XRP wallet and copy and paste this address and destination tag to deposit the desired amount of XRP. Alternatively, you can scan the QR code shown in the "Deposit" sidebar above the deposit address from your wallet instead of copying and pasting the address.

How do I withdraw Bitcoin?

Once you’ve signed up for an account on ATAIX, click on “Wallet” at the top of the screen. This will bring up the list of coins you can deposit and withdraw on ATAIX. Click on “Bitcoin.” This will take you to a new page where you can see all the details about how much BTC you have deposited or reserved on ATAIX. On this page, click the “Withdraw” button at the top right. Once the withdraw sidebar opens up, you will see a withdrawal address field and a field for the amount that will be withdrawn. Go to your BTC wallet, copy the address and paste it in the “Withdrawal address” field then note the amount you’d like to withdraw in the “Amount” field. Once both fields are filled out, (make sure the address is copied and pasted correctly!) click the “Withdraw” button at the bottom and the amount you noted will be withdrawn from your wallet.

How do I withdraw Ethereum?

Once you’ve signed up for an account on ATAIX, click on “Wallet” at the top of the screen. This will bring up the list of coins you can deposit and withdraw on ATAIX. Click on “Ethereum.” This will take you to a new page where you can see all the details about how much ETH you have deposited or reserved on ATAIX. On this page, click the “Withdraw” button at the top right. Once the withdraw sidebar opens up, you will see a withdrawal address field and a field for the amount that will be withdrawn. Go to your ETH wallet, copy the address and paste it in the “Withdrawal address” field, then note the amount you’d like to withdraw in the “Amount” field. Once both fields are filled out, (make sure the address is copied and pasted correctly!) click the “Withdraw” button at the bottom and the amount you noted will be withdrawn from your wallet.

How do I withdraw Cardano?

Once you’ve signed up for an account on ATAIX, click on “Wallet” at the top of the screen. This will bring up the list of coins you can deposit and withdraw on ATAIX. Click on “Cardano.” This will take you to a new page where you can see all the details about how much ADA you have deposited or reserved on ATAIX. On this page, click the “Withdraw” button at the top right. Once the withdraw sidebar opens up, you will see a withdrawal address field and a field for the amount that will be withdrawn. Go to your ADA wallet, copy the address and paste it in the “Withdrawal address” field, then note the amount you’d like to withdraw in the “Amount” field. Once both fields are filled out, (make sure the address is copied and pasted correctly!) click the “Withdraw” button at the bottom and the amount you noted will be withdrawn from your wallet.

How do I withdraw Stellar?

Once you’ve signed up for an account on ATAIX, click on “Wallet” at the top of the screen. This will bring up the list of coins you can deposit and withdraw on ATAIX. Click on “Stellar.” This will take you to a new page where you can see all the details about how much XLM you have deposited or reserved on ATAIX. On this page, click the “Withdraw” button at the top right. Once the withdraw sidebar opens up, you will see a withdrawal address field and a field for the amount that will be withdrawn. Go to your XLM wallet, copy the address and paste it in the “Withdrawal address” field, then note the amount you’d like to withdraw in the “Amount” field. When withdrawing XLM, you don’t need to fill out the “Destination tag” field. Once the “Withdrawal address” and “Amount” fields are filled out, (make sure the address is copied and pasted correctly!) click the “Withdraw” button at the bottom and the amount you noted will be withdrawn from your wallet.

How do I withdraw Ripple?

Once you’ve signed up for an account on ATAIX, click on “Wallet” at the top of the screen. This will bring up the list of coins you can deposit and withdraw on ATAIX. Click on “Ripple.” This will take you to a new page where you can see all the details about how much XRP you have deposited or reserved on ATAIX. On this page, click the “Withdraw” button at the top right. Once the withdraw sidebar opens up, you will see a withdrawal address field and a field for the amount that will be withdrawn. Go to your XRP wallet, copy the address and paste it in the “Withdrawal address” field, then note the amount you’d like to withdraw in the “Amount” field. When withdrawing XRP, you don’t need to fill out the “Destination tag” field. Once the “Withdrawal address” and “Amount” fields are filled out, (make sure the address is copied and pasted correctly!) click the “Withdraw” button at the bottom and the amount you noted will be withdrawn from your wallet.