How can we help?

How do I get fiat-to-crypto verification?

Once you verify your email and sign back into ATAIX, hover over the profile icon in the top-right corner and click “Verification."

For fiat-to-crypto verification we have three options (Basic, Advanced, Unlimited). In order to get started, you will need your mobile phone number, a government issued ID, a selfie and a utility bill or other proof of residence no more than three months old.

Begin by entering your phone number.

Enter your phone number and click “next,” after which you should receive an SMS from ATAIX with a verification code. 

Enter the code in order to get your phone number verified.

Next, upload a picture of a Government Issued ID.

Finally, upload a selfie of yourself with your face shown clearly, holding the following:

-The same ID you uploaded separately.

-A piece of paper with the current date and the words "ATAIX KYC" written on it.

Once that is done, click on “submit.”

Congratulations, at this point you’ve done everything that depends on you. The ATAIX team will review your uploaded documents within 2-3 working days and either approve or reject your verification. You will be notified by email when the process is completed. Upon rejection, your email will include the reason your verification has been rejected, and specify measures you can take to get approved. 

Still have questions? Contact Us